Our process typically involves an initial consultation, followed by the proposal, contract, and the first (or only) invoice. After that, we move on to onboarding, the project itself, the final invoice (if not previously paid) and finally, the off-boarding phase.

Yes, brand strategy is crucial. Whether we work on it together or not, we don't engage in brand design without a deep dive into brand strategy first. We believe this is a fundamental part of the process for a successful outcome.

No, we don't offer standalone logo design services. We believe that logos, on their own, are not sufficient for a brand to stand out. Our approach is to deliver a full branding suite that encompasses all the elements necessary for a distinctive brand identity.

Our packages are entirely customized to meet your specific needs. To provide you with a general idea of the investment level, our lowest package (Brand Consultancy) starts at £800, while our Strategy and Design packages begin at £1200 and can vary based on your requirements.

We prioritize transparency, and there are no hidden costs. Once we've established the initial budget and defined the necessary materials, we will provide you with a clear proposal, contract, and invoice that encompass all the agreed-upon details. In the event of a project extension or the inclusion of additional services, any additional charges will be in accordance with the terms specified in the contract.

We offer two payment systems:

1. Payment done upfront when the contract is signed

2. Payment done in two chunks:
   - 50% of the total package value once the proposal is signed
   - The remaining 50% once you approve all of the final content and before we send you your new branding material.

Payments can be made via Wise, Bank Transfer or Paypal.

As for turnover time, it depends on the package you choose- some projects take a month, others 6+ months. Let us know from the start your ideal dates to launch or relaunch your business so that we can design a timeline together.

We will provide you with all the artwork in multiple formats, including JPG, PNG, PDF, and EPS (vector files), via Google Drive.

Please note that the original artwork files remain the property of Vago Designs. However, you will have ownership of all the digital files sent to you in JPG, PNG, or PDF formats, and you are free to use them as long as it complies with the terms specified in our contract.

Open communication is vital for a successful collaboration. Most of our communication will occur via email or calls, including video calls, with an ideal frequency of once a week during our partnership.

Your input is highly valued. This is your business, and everything we create should align with your vision. Our collaboration will involve you in the decision-making process, ensuring you feel confident and excited about your brand's future. While we guide the creative journey, we encourage your involvement by sharing our design knowledge and allowing some flexibility in our design process. This empowers you to make informed choices and ensures your brand communicates the right message.